KULULA.COM - what a joke

Shocking, I booked and paid for a flight from OR Tambo to Port Elizabeth and return in March, weeks before lockdown. My travel plans was for late April. Since lockdown I have struggled to get anything other than an automated response, no clear indication as to what is happening except that they under business rescue. No amount of calling, mailing or messenger has given a clear indication as to what is going on. I do not plan to travel again in the near future and requested a refund, not a travel voucher that is only valid for 6 months, a refund. guess what, I am still waiting on a reply. This is now borderline ridiculous and unacceptable. we all are suffering due to this COVID lockdown, but as a reputable business y ou should take care of your customers to ensure that you have future business. I can tell you one thing, I will not be a future customer.