kulula.com - OVER CHARGED and WORST SERVICE!

Worst experience ever with no compassion for people. Arrived 45min prior to departure and we couldnt check in for a flight that costed us R3700. There is no "fine" that they charge, you have to buy a full ticket. We had to pay an additional R2300 for the next flight. The staff wasnt very helpful or couldnt care less. A simple trip to Capetown ended up costing us R6000. I definitely do not recommend Kulula.com for travelling. They are just a money making sceam, and their customers are for sure not their main priority. Very disappointed in this low budget airline. I completely believe that you for sure get what you pay for, rather pay a bit extra from the get go with a proper airline than ending up with a airline that 'seem to be people focused' but once you have booked your just ticket your just another number and another Rand in their pocket.