KULULA.COM

Booked tickets on 1 Nov. to fly from JHB to CP for a family of 3. Booking dates was 4 Nov and return on 8 Nov. No confirmation letter was mailed to me. No money deducted (at that time) from my account. Tried to phone them; to no avail. I was forced to booked another set of tickets. 12 hours before departure; I received an SMS to board. At that stage I felt I can't fly with them because I did not pay them. They deducted all the money after the 8th off my account. Kulula.com does not respond to any of my mails; phone calls and to any of my complaints on-line.