1 reviews | Active since Jan 2017

20 Jan 2017, 19:39

KULULA - YOU WON'T BE SEEING ME AGAIN!

<p>Shocking service on a flight scheduled to leave Lanseria for Cpt at 5.10pm that eventually left at 10.55pm! This after 4 delays announced. Service desk handled customers extremely slowly and inefficiently, refused to pay additional parking tariffs incurred, and the only refreshments offered were cold sandwiches, juice boxes, coffee and tea (inside the departure lounge). At the tea station was no hot water or milk! The worst part was arriving in Cape Town at 12.45am and having to travel the N2 (which is notoriously dangerous) at 1.30am!!! Highly disappointed and won't be using Kulula again any time soon!!! How can you expect people to travel at that time of the night with a mere airport announcement apology??? Just not good enough or acceptable!!!!!!!</p>

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