LM
Louise M
1 reviews | Active since Mar 2009
01 Apr 2015, 11:59
Kulula website not working
As from 06:00 this morning when the sale openend the website is either inaccesible, times out or there is no airports in the drop down list to select. I want to compare dates and destinations, but will now be losing out on a sale price. It is midday and it is still not working.
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Replies (1)
Kulula.com's replyOfficial
01 Apr 2015, 12:37Hello louisema,
Thank you for getting in touch with us.
We are terribly sorry for the service you have recently experienced whilst trying to book on the kulula.com website.
Due to the high demand for seats at our sales prices, the website is slower than normal. Our teams are currently working on increasing the speed of our website.
Should the problem persist, please give our call centre a call and an agent will be able to assist you to book. You can contact them on ***or ***.
We appreciate your feedback as this assists us to create a better service for all our customers.
Bye for now
Bronwyn
Thank you for getting in touch with us.
We are terribly sorry for the service you have recently experienced whilst trying to book on the kulula.com website.
Due to the high demand for seats at our sales prices, the website is slower than normal. Our teams are currently working on increasing the speed of our website.
Should the problem persist, please give our call centre a call and an agent will be able to assist you to book. You can contact them on ***or ***.
We appreciate your feedback as this assists us to create a better service for all our customers.
Bye for now
Bronwyn
Best regards,
Kulula.com's reply01 Apr 2015, 12:37
Official
Hello louisema,
Thank you for getting in touch with us.
We are terribly sorry for the service you have recently experienced whilst trying to book on the kulula.com website.
Due to the high demand for seats at our sales prices, the website is slower than normal. Our teams are currently working on increasing the speed of our website.
Should the problem persist, please give our call centre a call and an agent will be able to assist you to book. You can contact them on ***or ***.
We appreciate your feedback as this assists us to create a better service for all our customers.
Bye for now
Bronwyn
Thank you for getting in touch with us.
We are terribly sorry for the service you have recently experienced whilst trying to book on the kulula.com website.
Due to the high demand for seats at our sales prices, the website is slower than normal. Our teams are currently working on increasing the speed of our website.
Should the problem persist, please give our call centre a call and an agent will be able to assist you to book. You can contact them on ***or ***.
We appreciate your feedback as this assists us to create a better service for all our customers.
Bye for now
Bronwyn
Best regards,