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ebendrums E
1 reviews | Active since May 2016
15 May 2016, 11:39
Kulula wasted a whole day and cost me money
I was on the Kulula flight 110 on 13th of May 2016 (12:45 supposed to be) from CPT to OR Tambo. As I arrived at the airport all the way from Worcester, I got an email that my flight was delayed with 3 hours. I checked in, the staff didn't even know about the delay and told me to board. So I just waited before the boarding gate for 3 hours and got another email that it is delayed with another our. Long story short. Still waited for 30min on the plane, I missed a payed rehearsal and missed my pick up in JHB, so I had to pay for a cap. Whole day wasted and only received a "sorry".
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Kulula.com's replyOfficial
16 May 2016, 08:48Thank you for your post.
As the reservation system sents out notifications automatically to the booking email address , on some occasions, it can happen that the airport check-in systems are updated at a later stage regarding the delay.
Regards.
David
Kulula.com's reply16 May 2016, 08:48
Official
Thank you for your post.
As the reservation system sents out notifications automatically to the booking email address , on some occasions, it can happen that the airport check-in systems are updated at a later stage regarding the delay.
Regards.
David
eE
ebendrums E's updateReviewer Update
16 May 2016, 09:47Thank you David. I understand, no problem
eE
ebendrums E's update16 May 2016, 09:47
Reviewer Update
Thank you David. I understand, no problem