Kulula - the green menace strikes again - 4 flights, 14 years, three trips delayed or cancelled.

<p>What a disaster. Kulula is fundementally dishonest in their flight planning.<br /> I arrived on time for my flight from Cape Town to Johannesburg and was informed that the 8 pm flight was cancelled and passangers were moved to the 19:45 flight on BA. It was now 19:25 and the Kulula counter staff did not seem remotely concerned about this issue as this situation appears to be standard practice for this airline. <br />Worse, I'd paid an additional R150 to book the first row, as I had no luggage and needed to get off the plane fast. The BA desk did not acknowledge this additional payment and placed me in a middle seat at the back of the plane. Nor would Kulula staff assist in this matter.</p> <p>Lucky for me, the BA flight crew were sypathetic and arranged for me to be upgraded.</p> <p>Kulula is a ****, and a menace, a big green menace. The joke's on me, given that over 14 years I've booked Kulula flights JHB-CT return only four times. I'm not kidding when I say that three out of the four trips were cancelled or delayed at the last minute. That means that 75% of my personal, fully paid for trips have been cancelled over four trips spread over 14byears. That's a pretty rocky standard to maintain, more than a decade of shoddy service.</p> <p>I fly the JHB - CT leg about a dozen times a year and have never had this problem on SAA or BA. I took Kulula against my better judgement, wanting to sample a different airline. ******, is all I can say on the matter. </p> <p>I recommend SAA or BA anyday. Rather pay and get value than get ****med and stressed.</p>