1 reviews | Active since Apr 2018
KULULA SUCKS AGAIN.
as we all know KULULA was grounded in March, and I was one of the effected passengers. I had to get back from George to Ortambo via FLYSAFAIR, which was an additional expense to me, but I had no choice. So, all effected pax where sent email, to apply for a REFUND, which I duly did. to this day no refund of R 1025-00. I have called 3 times, twice Cut-OFF. I have emailed a further twice, with no follow up email from KULULA. I travel extensively in SA, and it seems that KULULA does not seem to care about this, and refund pax, after they lose their licence to fly.
I warn everyone against flying with them, as their customer service, or rather LACK OF CUSTOMER SERVICE IS SHOCKING.
THEY MUST KNOW, THAT I WILL PURSUE THEM LEGALLY AS A PRINCIPAL, AND WILL PAY MY LEGAL COST TO RECOVER MY R1025-00. DONT FLY KULULA
