1 reviews | Active since Apr 2015
I was very unhappy with the service I received from Kulula on 6 April from Cape Town International. I arrived late to the airport and was 10 minutes late for boarding. Instead of being advised on the next available flight, or the next plane I could go on, I was told that there were no planes available. I had no additional money, no access to internet or any understanding from the ladies who I was talking to.<br> <br> In the end I had to take a bus back to Johannesburg, and was not even refunded partly or given the option of using my Kulula flight ticket at another time. As a continuous Kulula client, I am very disappointed in the way I was treated and in the fact that I felt hopeless and received no assistance despite the fact that I had paid for my ticket.
Best regards,
Best regards,
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