WH
Wimpie H
1 reviews | Active since Apr 2015
02 Apr 2015, 19:14
Kulula specials on flights sham
Yesterday with all the special prices of flights i tried to book and pay 2 tickets in july. your website could not process payment after i tried about ten times. I saved a screenshot thinking the nice people at Kulula would help me the next day but as i heard from a very helpful lady at the call center i should have phoned last night at 23:00 (which i did but a computer told me you are resting your wings) and that is tough ******* for me. Thanks for everything!!! Next time i will not bother with you
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Kulula.com's replyOfficial
07 Apr 2015, 10:31Hello Wim****012,
Thank you for your post.
In the case of flight specials, due to the amount of bookings made on the website, we sometimes experience a problem with the processing of payments. This is an area we are looking into and trust that with the next flight special, we will meet your expectations.
Regards.
David
Thank you for your post.
In the case of flight specials, due to the amount of bookings made on the website, we sometimes experience a problem with the processing of payments. This is an area we are looking into and trust that with the next flight special, we will meet your expectations.
Regards.
David
Kulula.com's reply07 Apr 2015, 10:31
Official
Hello Wim****012,
Thank you for your post.
In the case of flight specials, due to the amount of bookings made on the website, we sometimes experience a problem with the processing of payments. This is an area we are looking into and trust that with the next flight special, we will meet your expectations.
Regards.
David
Thank you for your post.
In the case of flight specials, due to the amount of bookings made on the website, we sometimes experience a problem with the processing of payments. This is an area we are looking into and trust that with the next flight special, we will meet your expectations.
Regards.
David