LA
Lynn A
1 reviews | Active since Apr 2015
01 Apr 2015, 11:44
Kulula Sale server errors
The Kulula Sale today and i have been trying to search for flights for 5.5 hours and the server keeps crashing. I log into Discovery and it takes ages, then when searching for possible flights is states \Server Error in '/' Application. Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed
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Kulula.com's replyOfficial
01 Apr 2015, 11:51Hello Lynnarchie,
Thank you for getting in touch with us.
We are terribly sorry for the service you have recently experienced whilst trying to book on the kulula.com website.
Due to the high demand for seats at our sales prices, the website is slower than normal. Our teams are currently working on increasing the speed of our website.
Should the problem persist, please give our call centre a call and an agent will be able to assist you to book. You can contact them on ***or ***.
Please note that we are experiencing high call volumes and your patience is appreciated.
Your feedback assists us to create a better service for all our customers.
Kind regards,
Thuli
Customer Relations
Thank you for getting in touch with us.
We are terribly sorry for the service you have recently experienced whilst trying to book on the kulula.com website.
Due to the high demand for seats at our sales prices, the website is slower than normal. Our teams are currently working on increasing the speed of our website.
Should the problem persist, please give our call centre a call and an agent will be able to assist you to book. You can contact them on ***or ***.
Please note that we are experiencing high call volumes and your patience is appreciated.
Your feedback assists us to create a better service for all our customers.
Kind regards,
Thuli
Customer Relations
Best regards,
Kulula.com's reply01 Apr 2015, 11:51
Official
Hello Lynnarchie,
Thank you for getting in touch with us.
We are terribly sorry for the service you have recently experienced whilst trying to book on the kulula.com website.
Due to the high demand for seats at our sales prices, the website is slower than normal. Our teams are currently working on increasing the speed of our website.
Should the problem persist, please give our call centre a call and an agent will be able to assist you to book. You can contact them on ***or ***.
Please note that we are experiencing high call volumes and your patience is appreciated.
Your feedback assists us to create a better service for all our customers.
Kind regards,
Thuli
Customer Relations
Thank you for getting in touch with us.
We are terribly sorry for the service you have recently experienced whilst trying to book on the kulula.com website.
Due to the high demand for seats at our sales prices, the website is slower than normal. Our teams are currently working on increasing the speed of our website.
Should the problem persist, please give our call centre a call and an agent will be able to assist you to book. You can contact them on ***or ***.
Please note that we are experiencing high call volumes and your patience is appreciated.
Your feedback assists us to create a better service for all our customers.
Kind regards,
Thuli
Customer Relations
Best regards,