MR
Mark R
1 reviews | Active since Apr 2013
11 Feb 2015, 10:56
Kulula resolves a booking problem with a refund
Thank you to Kulula and Nazey Samules for the swift and uncomplicated resolution of a booking problem which involved unaccompanied minors traveling on Kulula. We were refunded the cost of the flight on which the children could not fly alone.
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Kulula.com's replyOfficial
11 Feb 2015, 11:48Hello MarkRoell,
Thank you for your compliment.
It was a pleasure assisting you in resolving your complaint. We try hard to provide the best possible service to our customers and their satisfaction is our reward. The more satisfied customers we have, the more our business will thrive.
Thanks for being in touch with us.
Kind Regards,
Nazley - CR
Thank you for your compliment.
It was a pleasure assisting you in resolving your complaint. We try hard to provide the best possible service to our customers and their satisfaction is our reward. The more satisfied customers we have, the more our business will thrive.
Thanks for being in touch with us.
Kind Regards,
Nazley - CR
Best regards,
Kulula.com's reply11 Feb 2015, 11:48
Official
Hello MarkRoell,
Thank you for your compliment.
It was a pleasure assisting you in resolving your complaint. We try hard to provide the best possible service to our customers and their satisfaction is our reward. The more satisfied customers we have, the more our business will thrive.
Thanks for being in touch with us.
Kind Regards,
Nazley - CR
Thank you for your compliment.
It was a pleasure assisting you in resolving your complaint. We try hard to provide the best possible service to our customers and their satisfaction is our reward. The more satisfied customers we have, the more our business will thrive.
Thanks for being in touch with us.
Kind Regards,
Nazley - CR
Best regards,