Kulula - no interest in customer support or business advancement

Kulula is saying discounts if booked via Discovery Vitality is "supported" on their website. However, since the change was made that the login process must be done via Discovery Vitality, I just could not access these discounted flights. I've logged calls, had consultants phoning me and the end result was " I cannot help you sir, don't know why it does not work". What a pathetic excuse. Needles to say, I have absolutely no issues logging in to my Discovery profile.

Looking at the average profile of Kulula on hellopeter.com; no wonder the rating is 1 start only. No interest in advancing business practices or attending to customer issues. Fortunately we have choices of other flight operators