Kulula more interested in money than safety of customers (Corona Virus Outbreak)

Our family was planning a trip to London this year and we booked our flights last year. However, with the outbreak of the corona virus, we are unable to travel with our kids anymore as it is no longer safe with the increasing rise in the number of cases.

I have contacted your call center and was told that I could not cancel my booking and that if I did, this would be non-refundable. Should I need to change the booking, this would be a penalty which I need to pay for. So basically, Kulula is saying that I would need to put my family at risk of contracting the corona virus and possible death so that they can keep their seats.

This is a lot of money that Kulula and BA are taking from me and my family in a climate where we have a world scare and would want people to travel from an area of safety and risk their health and lives in order to retain their money. Kulula and BA, I am sorely disappointed in your value of human health and lives.

Corona Virus - Flight to London (booking reference HAA3NHR)