1 reviews | Active since May 2019
Kulula Lanseria Rude Clerk
Kulula Lanseria - Rude Clerk desk 17 My daughter had a booked flight st 06h today Kulula Lanseria to CT. We were at the airport before 05h and because of repairs etcetera and no signs parking was a mission. My partner decided to drop us off to load the luggage. As it was very busy we searched for the signs for baggage because she was already checked in. We did not see a sign and stood in the wrong queue amongst many others that still had to check in. Halfway through we saw the other line and moved over, it was now (05h15)There were 4 people in front of us. The clerk at nr 17 was chatting very fami**** with a male passange fir approximately 7min. When we got there she was still chatting with him. My daughter greeted the clerk friendly but did not get a friendly good morning instead she reprimanded her that she was late. I was a bit taken by this reply surely one cannot attend to 50 ir more people at once when all are in line at 5. I made a comment to my daughter that this was *****nce. The clerk immediately went into a verbal attack in me. My daughter was very polite and did not want to create a scene. I was ready to take her on but out of respect for my daughter kept my mouth shut for the time being. What happened to the days when employees of airlines were friendly, polite and helpful. The clerk has a job and an obligation to do her work. People are to scared to speak up and rude employees get worse because no one takes them on. I spoke to a few people that travel frequently and the agreement was that the worse Kulula employees are at Lanseria. I will not use Kulula again. #BelindaJoubert
