KULULA Flights Never On Time and Bad Service!

I am appalled at the service I have been receiving from KULULA for the past few times I have used their service. For the past four times I have used KULULA they have always had delays to the point where on the one trip they were over booked and I had to fly the following day. They had apologized for the inconvenience and had booked us into a hotel and transport to and from the Hotel, but this is becoming an ongoing issue when ever I use KULULA. This last incident was totally unacceptable. Flight MN626 on Friday night was delayed by an hour. I landed in Durban after 12am. The flight back however 25/03/2018 was initially due to Depart at 22:50. We only departed at 00:30. I was at the airport from 21:00 and the delay is just unacceptable. Beyond that we had to be moved from Gate A9 to A21 which are at complete different ends of the airport. Not only does KULULA inconvenience all the individuals who were flying out that night, but also every persons family members who had to wait at the Airport to collect their family members which at that time of night is not very safe to be travelling, also the family members who are at home who will wait for their family member to reach home safely and not go to sleep even though the next day is work. KULULA does not take all these factors into consideration and we as commuters who use their services work our schedules for Business and personal capacity around the times we book our flights. I really have to say that this last experience was the most appalling service I have received from KULULA. I am going to find it extremely difficult to use KULULA's services in future and as a senior manager at a company I will advice my department not to use KULULA on a business capacity as we would most likely miss meetings and will not be able to keep to our Business commitments to our suppliers and members due to the lack of service from KULULA.