Kulula flight delay tactics

We all know Kulula delays flights to fill up one boeing and save costs however today was just one too many. A 6:45 flight delayed until 8:30 oh no wait and then until 9:30. That is hoping it will actually take off 9:30. This is just unacceptable. How do you know what the purpose is for flying and whether it's not because it was the earliest flight to get to hospital because someone is in hospital and have final hours to greet? Or business meeting which can't be postponed that could change someone's life or family holiday which now means the excursion paid for is now missed. Whatever the reason it seems to be irrelevant to you and wasn't considered before making a decision to benefit your own back pocket? Over and above this, your passengers pay additional to the flight ticket for seat allocation which now become useless. So in short it means you look after your own interest and possibly even *****ing money from your passengers? If a person pays for a seat to be allocated to them and now doesn't get the seat or similar that means they have paid for something they are not getting which means if my money is not refunded it must be ******? You only try and make money but have absolutely no regard for your passengers which you are also your means of making money and their interests. We have gotten use to these types of things and to an extent accepted it but no more. I will do what I can do and make it known and not fly with this airline again. I will make sure that everyone I speak to knows this as well. Surely we all still know what an affect word of mouth has otherwise there is no use for a platform like this. Are we asking too much? We pay for a flight to leave and arrive at a certain time and we expect to receive the service we pay for. Nothing like moon and stars over and above. Just simple service we paid for.