1 reviews | Active since Oct 2012
Kulula delays unacceptable.
I noticed that there were other complaints above significant delays in the flights of Kulula. We experienced the same just recently. On Thursday 3 March we were supposed for fly from Lanseria to CT at about 11:30. We have to travel 150 km to get to Lanseria so we have to plan when to leave from town. Just before we left, in came the sms that the flight is delayed with about 40 minutes to 12:15. However, we left from Lanseria only at about 12:45. In the meantime the person who has to pick us up in CT also had to continuously adjust his schedule to accommodate these changes.
We flew back from CT to Lanseria on the 7th of March. Flight was scheduled for 14:30. At about 07:25 we got an sms saying that the flight is delayed till 16:10. Okay. But the implication is that we had to drive after dark the 150 km which definitely posed a risk due to that poor conditions of the roads. We always try to avoid driving after dark.
I am really not sure whether I am going to fly with Kulula again. Whereas in the past I first checked with Kulula, I am will check prices and schedules of other services. Yesterday, after arriving at Lanseria, my wife heard someone saying that he will not fly with Kulula in the future. I told some of my colleagues at work today of the delays we had and one made it clear that it is precisely the reason why he is not flying with Kulula anymore. Seems like the Kulula of 2022 is not the same as what was five or ten years ago.
