KULULA CREDIT CARD DIVISION TAKES 3 MONTHS TO PROCESS APPLICATION!!!!

I am so furious now & just fed up with having to phone Kulula Credit Card Division to try resolve this issue!!!!

I app**** for a Kulula Card online at the end of July '17. For 2 weeks of following up, I was told that the email address they have online for submission of documents is incorrect. I should have known the already that this was just going to be a frustrating waste of my time, energy & money!!! After loads of back and forth wastes of time, I finally received a quotation on 21 Aug!!! Which I signed and returned. My account was finally "opened" on 23 Sep!! I received my first statement on 11 Oct reflecting the administration fees owed but get this - I AM STILL WAITING FOR THEM TO DELIVER MY CARD!!!!!! It is the 19 Oct and I haven't even got my card or activated it!!! Yet they're sending a statement to debit my account!!!!

When I phoned last week I decided to give them 1 last chance as I have Multiple Sclerosis and physically cant afford to get myself so worked up. I told them they have until Monday to deliver and I shall still keep it. TODAY IS THURSDAY AND I'VE HEARD NOTHING!!!!

I'm placing this on record that this "open"account better be closed as I don't ever want to deal with Kulula card ever again!!!!! And if my account gets debited with 1 CENT I will be taking this so far legally for all the distress and frustration caused!!!