Kulula Credit Card Division

I have been trying for 2 days to get my Kulula Gold Credit Card reissued and strangely enough FNB does not know that Kulula is a subsidiary of their Bank. The services on Kulula Credit Card call centre is none existent and so is their email address with absolutely no recognition that they have received an email 5 days later. Yet every month my account gets debited and yet you can not get hold of one single person from Kulula Card Division. The number on back of card is a load of hog wash as they put you through to FNB Card Division and FNB Card Division say they don't know of Kulula so you tell me how does not get hold of them. I have spent R150 airtime with absolutely no luck.