1 reviews | Active since Feb 2013
Kulula.com /Comair condones theft from passengers luggage....they just dont care.
<p>I travelled with Flight MN106 from CPTN - JHB on 15 July 2016 @18h30 . I realised I had lost my valuable item from my bag, after I had been assured by a ground staff member before boarding that no one would open my bag, I reported this as soon as i realised the loss after landing in JHB (incident ref number JNBMN10639) <br />After requesting footage, I was advised to get a police report, which I did and handed over to the Customer Service Agents....<br />Basically no one is willing to look into the matter and investigate who , where and how my bag was opened.They advised that they are looking into the issue and I was reccomended to claim from my insurance....that was it.<br />The people I had in my correspondence are Tintswalo Ngonyama, Charles Moropa, Rob Ellis, Ort Arris, Thapelo Thobejane.<br />Some advice,if one is willing to travel with this airline, be prepared to lose your goods.This is in the character of Kulula.com/Comair and the organisation is unwilling to investigate,reprimand and stop the unnaceptable behaviour of *****ing.Choose your airline wisely.Their cheap flights are not so cheap after all, they will cost you more...I have just learned.</p>
