Kulula Cheating Client Out Of Deal

Today, 6/02/18, my brother in law made a multi city booking with Kulula call centre. Being the special from Emirates and Vitality Silver, he was quoted R7001 or close to that for the all round trip. Email to prove it. When attempting to pay over the phone, as is required, the agent he dealt with secured payment on his credit card for his wife, then stated payment wouldn't go through for his. He called ABSA who then said that Kulula agent is full of nonsense and there is no limit and paymet should go through. She "apparently" tried again but no joy. He then used his Capitec debit card, which I used successfully the day before and she insisted they cannot use debit cards. Absolute lies, I have used kulula call centre before and always use my Capitec debit card. Disgusting to lie and make excuses as she clearly made some error and wanted go home. She ended by saying oh the deal is over she cannot use it anymore at around 4PM? Emirates deal lasts until midnight. Lazy and Disgusting, lies and dishonesty like that from a company like Kulula. Pity the Discovery vitality booking must be done through them. I expect to be hearing from their management soon.