JP
JP P

1 reviews | Active since Jan 2016

13 Jan 2016, 15:08

Kulula Canceled my return flight.

Kulula canceled my return flight, because i missed by arriving flight. <br> <br> I missed my flight from Johannesburg to Port Elizabeth, so had to buy a new ticket, which is understandable. However as i wanted to return from PE to Johannesburg, Kulula canceled my flight because i missed the first flight and i was stuck at the airport. I then phoned call center and they told me they canceled it. And they are not willing to help in anyway. I had to buy a new plane ticket.<br> <br> Kulula basically stole my money. What a way to end a holiday.

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Replies (1)
Kulula.com
Kulula.com's reply13 Jan 2016, 15:48
Official
Hello MrCricket55,

Thank you for your post and for taking my call this afternoon .

As mentioned telephonically , I will be in contact with you shortly in this regard .

Bye for now .

Fazila Khan
Customer Relations

Best regards,