MR
Michael R
1 reviews | Active since Apr 2020
21 Mar 2022, 19:02
Kulula - 10 for service
They are a bunch of ****** and *****. Booked a flight for departure on 21 March 2022 at 17.30 from Durban to Johannesburg. Received first sms delaying flight to 19H00 on 20 March 2022. Next sms delaying flight to 21.30. Staff at airport lie and claim that delay is due to delays earlier in the day. Not possible as the first delay was noted 24 hours earlier. No regard for passengers - sitting at airport from 4pm. No offers for meals. Lost my transport and need to spend +/- R600 on a Uber to get home. Mo concern for passengers safety or the inconvenience caused. Check - in staff having their own private party and don't respond to customer queries. Worst service ever. Hope they are grounded forever.
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