1 reviews | Active since Feb 2014
Kalula ********* practice
I booked 3 tickets to JHB for departure CPT on 23 Sept and return 27 Sept 2015.<br> The confirmation had the return date 27 Oct which I had to pay R171 for amendment per ticket. Then Swaziland sports body postponed the trip a day before flights to prelimanary dates on 25 Nov 2015. I then had to pay R342 per ticket to amend the dates to 24 Nov 2015 to these preliminary dates or loose all the tickets. And finally my dates were confirm a day earlier and now Kalula wants me to pay another R342 per ticket for the amentment.<br> <br> I find this practice ********* by Kalula. Kalula refuse to accommodate clients who suffer losses due to unforeseen circumstances even if it is at no cost or lost to Kalula. They will just take your monies and insist on further payment or loose it all.<br> Cost:<br> original price RR1141.84*3 = R3423<br> 1st amendment on return R171x3 = 513<br> 2nd amendment for depart R342x3 = 1026<br> next required adjustment for all flights R342*6 = R2052<br> <br> total cost R7014<br> <br> This I cant afford, my trip to represent SA as a protea player is all messed up. Kalula refuse to help me in any way.<br> <br> I have very limited time to decide whether I should just forfeit the entire trip and accommodation monies.<br> HELP
Thank you for your post.
Your bookings are subject to booking change fees. In the case of your specific booking class/ticket type, there were no fare difference calculations as your original fare classes were available for the particular date changes. You only had to pay for the changes in order to confirm the new dates.
Regards.
David
Best regards,
Thank you for your post.
Your bookings are subject to booking change fees. In the case of your specific booking class/ticket type, there were no fare difference calculations as your original fare classes were available for the particular date changes. You only had to pay for the changes in order to confirm the new dates.
Regards.
David
Best regards,
