***lula com

To who the DAMN cares at ***lula.com

I booked 2 x tickets (EELVOK) on the 5th Oct to 13 Oct 2018. My son and his girlfriend were supposed to visit me for a week in Durban from Centurion. He has now just been informed that he needs to start work permanently in Durban on the 15 Oct 2018 so the tickets are not required now. I phoned up your information as was told I cannot get a refund on the tickets only the taxes. I have given you a months notice with a very valid reason and you will be able to sell those 2 tickets 100 times over, but because of your greed and arrogance you refuse to refund.

I have no other recourse but to approach the newspaper and Hello Peter to complain. Why is the consumer always *****ed by you big corporates. I will not take this lying down. It is unacceptable moral and ethical business practise

Bad Regards

Never again to book with kulula dot arrogance This is a copy of the letter sent to ***lula