JS
Jared S

1 reviews | Active since Nov 2012

18 Mar 2015, 20:49

Incorrectly booked two tickets!!!

I've incorrectly booked a ticket for my wife to fly CPT to Lanseria for this Saturday, reference IFWWOV. <br> She booked her own ticket for Thursday without us realising, reference VLRITZ of which I was unaware. SO there are 2 tickets flying her to the same place!<br> <br> We both fly back on the same flight from Lanseria to CPT on Sunday, reference FAZYLM.<br> <br> The flight for her on the Saturday was an honest mistake is there any way to get credit for that or for another flight, if possible at all? You'd go a long way to keeping a loyal customer!<br> <br> Thanks in advance,<br> Jared

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Replies (1)
Kulula.com
Kulula.com's reply19 Mar 2015, 08:23
Official
Hello jared1083,

Thank you for ypur post.

I will be in contact with you via your personal email for more information.

Kind Regards,
Nazley

Best regards,