I HAVE NOT BEEN REFUNDED OR CONTACTED

I am writing out of disappointment regarding my refund from last year. It is almost the end of 2015 and no one has contacted me after my Hello peter post as David mentioned in his comment. I just cannot understand how such a big company as [URL Removed] fails to have one person to attend to my issue.<br> <br> \On the 10th May 2014 I booked a flight from Lensaria to Cape Town online and paid R844.00 using EFT. The flight was on the same day that I did my payment and I realized it was not yet confirmed however