horrible Treatment!!!

Good Morning, I'd Like to Rant about the Check in Clerk Named Zikhona that works from Lanseria Airport,

My flight was scheduled to leave at 06:20, so 1stly was dropped off at the airport at 05:30 and I proceeded straight to the line as I usually do, as I proceeded got to the front of the line 05:38, I was informed that the flight check in closes 45 min before the flight and that I must go to another airline, the lady was not willing to make any concessions as I was still on time for the flight, nor had the plane left. now I have had to incur an Additional R1125.00. which was not planned for,

Now working in there service industry myself, I know that there are always arrangements that could be made, and the fact that she did not even try and help worries me, `makes me wonder who else that flies with Kulula receives the same treatment.

I've flown with Kulula for years and after this treatment I will never use the airline again.