Horrible service and no loyalty to customers

MN0132: Cannot believe that KULULA cost me R6000 for a return flight to Cape Town due to them OVERBOOKING a flight.

POOR CUSTOMER SERVICE AND ASSISTANCE: No email to say that I need to confirm that I will be on the return flight. It is ridiculous that you need to confirm that you be on a flight you've already paid for ANYHOW!!!!!!!

I'll be fined for AVIS late cancellation and need to take leave due to KULULA's poor service!

Then they think they make up by rebooking a flight for which you have to pay R2000 difference fee.

SHARKS without being loyal to their customers!!

I think I start on twitter with #kululasucks! !!!!