********** Service to Customers - Outdated Systems

I do not know who else to get hold of as I have tried to call your lines 13 times today and have been cut off on 12 of those times. On the 13th time I was told I failed the security questions because I did not know my limit on my credit card. I do not know my limit as I have not received a statement since July 2016! And that is why I was trying to phone the credit card division. Who now won’t help me due to your companies incompetence!!!

All I needed to do was check my email address with you guys to see why I have not been receiving for the past FOUR YEARS! And I need to activate my new credit card which you guys somehow got to me a few months ago.

And let me just add how outdated your systems are. I have in the past 10 years moved 8 times and had 4 different cell phone numbers. I have also remarried and had 5 different pets. How are we supposed to remember info from 15 years ago!

So if you would like me to pay my monthly deposits, please ask someone to contact me via my email address as phone calls are absolutely a waste of my time and money.

CE Barry Very Annoyed Customer ***