Highly Annoyed

Terribly frustrating. App gave problems and i phoned in to book through a consultant. Zoleka Ncapayi assisted me on the morning of the 5th movember 2019 at 7.19 am to make a booking for the 22nd. Payment was made and proof of payment was sent and they confirmed that the booking is made on their side. I am still waiting for the booking confirmation to be sent. Did not receive anything despite many calls to customer services. Highly annoyed and think better to use another service provider in future.