PN
Philip N
1 reviews | Active since Mar 2010
28 May 2015, 09:45
Great service received
I contacted [URL Removed] to book tickets for my daughters, flight to visit during the school holidays. The speed, efficiency, and friendliness from the Call Centre agent, was fantastic, Zainoonisa Pieterse. She was a great help, and made booking the tickets basically effortless. I then contacted the Call Centre again on Thursday morning, to confirm they had received my payment, and Jacky assisted me, and I was met with the same friendliness, efficiency, afforded to me the day before. I just wanted to say thank you to theses 2 staff members, as they have done KULULA proud.
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Kulula.com's replyOfficial
28 May 2015, 11:10Hello Philip101,
Thank you for getting in touch with us.
I am pleased to hear that you are satisfied with the assistance received from Zainoonisa and Jacky.
Your kind compliment have been passed on to the relevant managers for the excellent service provided. As a customer focused organisation all passenger comments are analysed and used to influence future service developments
See you onboard again soon!
Kind regards,
Thuli
Customer Relations
Thank you for getting in touch with us.
I am pleased to hear that you are satisfied with the assistance received from Zainoonisa and Jacky.
Your kind compliment have been passed on to the relevant managers for the excellent service provided. As a customer focused organisation all passenger comments are analysed and used to influence future service developments
See you onboard again soon!
Kind regards,
Thuli
Customer Relations
Kulula.com's reply28 May 2015, 11:10
Official
Hello Philip101,
Thank you for getting in touch with us.
I am pleased to hear that you are satisfied with the assistance received from Zainoonisa and Jacky.
Your kind compliment have been passed on to the relevant managers for the excellent service provided. As a customer focused organisation all passenger comments are analysed and used to influence future service developments
See you onboard again soon!
Kind regards,
Thuli
Customer Relations
Thank you for getting in touch with us.
I am pleased to hear that you are satisfied with the assistance received from Zainoonisa and Jacky.
Your kind compliment have been passed on to the relevant managers for the excellent service provided. As a customer focused organisation all passenger comments are analysed and used to influence future service developments
See you onboard again soon!
Kind regards,
Thuli
Customer Relations