Good service from an airline!!!! Well done Kulula.

I am never shy to complain when I get bad service but have to admit I rarely recognise good service.

I called Kulula on Friday (15/02) to reinstate my booking that was cancelled in April 2020 when Comair went into Business Rescue. I asked Patricia at the Help Desk to book another flight for me using that original booking. After taking down all the information she said she would have to sort it out with BA (the new flights were BA as Kulula is no longer flying to CPT from DBN) and would email me. I must admit I expected to have to chase up given we are all so used to bad service. However I was pleasantly surprised when I got an email on Wed, 20th Feb from BA with my new booking and tickets. Well done Patricia and well done Kulula/Comair.