Giving me the run around

<p>i Booked 5 x tickets on the website, I chose the business class option and the funds totaling the business class price on the website was deducted from my account. However the tickets show economy class.</p> <p> </p> <p>I phoned customer care the next day and they refused to believe me and wanted proof, I emailed them the screen shots. They said they cant help me and gave me a diffrent department email address (gave me the run around rather then refering my email to the correct department)</p> <p> </p> <p>I emailed the second department, they sent an email confirming reciept of the mail but has still to call me or let em know what is going on, i have since emailed them 3 times with no responce.</p> <p> </p>