1 reviews | Active since Jan 2017
Given small packet of pringles to compensate delay of more than 5 hours
<p>I flew flight MN603 to Durban on Thursday, 05 Dec 2016, which was scheduled to depart at 17h15 Worst experience ever.</p> <p>The pilot told us there were some warnings on the plane and we could not take off. Which makes sense. Two hours later we were told it's a switch that needs to be replaced and thier engineers are working on it. Another hours and we were informed the problem is still not fixed and we had to disembark. Nothing to eat in that stuffy plane.</p> <p>We were later given a bottle of water and pringles. Like really???</p> <p>Kulula did not compensate us in any way. We ended up incurring additional costs as we arrived in durban after 23h00. I am very disgusted with the service from Kulula.</p> <p>Why are they flying planes that are not maintained? Why maintain a plane with passengers inside? In addition, why not offer proper food? They even had the audacity to sell us their stupid sandwhiches once we were air borne.</p> <p> </p>
