*****

On the 24th July 2015 I asked my mother to make a booking for me as I'm currently very busy on course and cannot go to town. However I asked to make a booking on other airline which unfortunately does not have office in East London, then my mother booked a return ticket at [URL Removed] When she gave me the bookings details I realised that the timings and the airline I had asked for where not what I requested and further more not suitable for me as I'm going for training and its highly important to make it for timings or else I might as well not go at all. However I immediately informed my mother that the bookings are completely wrong and she needs to cancel them but when she went to the East London airport (where she bought them) to cancel she was told she cannot cancel as the tickets are discounted. I understand my mother is old but she cannot to be forced keep the tickets although I'm not going to able to utilise the them because timings and its not the airline I want to utilise. This is total ******* as now I'm being forced and ******* into not wanting my refund. I do not wish to fly with Khulu as I have past bad experience with the airline & do not wish any association with it.