kN
karin N
1 reviews | Active since May 2013
30 Mar 2015, 15:10
Flight MN806 Stunning Cabin Crew
Hello, I was on flight MN806 from East London to OR Thambo JHB on Friday 26/3/2015 at 18:00. The cabin crew was out of this world. The lady making the announcements was such a joy - the whole airplane was laughing and clapping on her excellent attitude. She was funny, making jokes to make nervous passengers feel more welcome, and upon landing at OR Thambo, we all agreed to have Sipho sing us \Ruiter van die Windjie"I am sure the airplane was hopping on the runway as we were all laughing and enjoying this wonderful fun.<br> <br> Never have I ever had so much fun and laughter on a flight from any other airline. I unfortunately did not catch her name"
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Kulula.com's replyOfficial
30 Mar 2015, 15:30Hello Karinnel,
Thank you for getting in touch with us. I am delighted that you are pleased with the service you recently received from our cabin crew.
Its genuinely helpful to have your comments pinpointing an aspect where our strength lies as we are working hard to get every aspect of our service right for every one of our customer's needs. We are always striving to provide a consistently high standard of service at all times.
Your kind compliment has been passed on to the relevant managers for the excellent service provided. As a customer focused organisation all passenger comments are analysed and used to influence future service developments.
Thank you,
Thuli
Customer Relations
Thank you for getting in touch with us. I am delighted that you are pleased with the service you recently received from our cabin crew.
Its genuinely helpful to have your comments pinpointing an aspect where our strength lies as we are working hard to get every aspect of our service right for every one of our customer's needs. We are always striving to provide a consistently high standard of service at all times.
Your kind compliment has been passed on to the relevant managers for the excellent service provided. As a customer focused organisation all passenger comments are analysed and used to influence future service developments.
Thank you,
Thuli
Customer Relations
Kulula.com's reply30 Mar 2015, 15:30
Official
Hello Karinnel,
Thank you for getting in touch with us. I am delighted that you are pleased with the service you recently received from our cabin crew.
Its genuinely helpful to have your comments pinpointing an aspect where our strength lies as we are working hard to get every aspect of our service right for every one of our customer's needs. We are always striving to provide a consistently high standard of service at all times.
Your kind compliment has been passed on to the relevant managers for the excellent service provided. As a customer focused organisation all passenger comments are analysed and used to influence future service developments.
Thank you,
Thuli
Customer Relations
Thank you for getting in touch with us. I am delighted that you are pleased with the service you recently received from our cabin crew.
Its genuinely helpful to have your comments pinpointing an aspect where our strength lies as we are working hard to get every aspect of our service right for every one of our customer's needs. We are always striving to provide a consistently high standard of service at all times.
Your kind compliment has been passed on to the relevant managers for the excellent service provided. As a customer focused organisation all passenger comments are analysed and used to influence future service developments.
Thank you,
Thuli
Customer Relations