1 reviews | Active since Nov 2013
Fed up with all the fine print!
Booked tickets online using Discovery Vitality for me and my husband yesterday to CT in March 2016. Decided to take the kids along too so tried to add them to my existing booking this morning. Cant do that not even through the call centre.<br> <br> I will have to book them as adults with no Vitality discount or cancel my existing booking loose the money already paid and rebook for the 4 of us. Does this make any sense at all????? Kulula blame Discovery and vice versa.<br> <br> You would think that they would try to make a plan seeing as you were going to spend MORE money with them. Clearly its customers are not its priority! NIce one Kulula. Between you and Discovery the consumer looses...... yet again!<br> <br>
Thanks for taking the time to get in touch with us,
We are aware of your complaint, it has been received via our facebook page.
Kindly send your email as advised on facebook.
Kind regards,
Thuli
Customer Relations
Thanks for taking the time to get in touch with us,
We are aware of your complaint, it has been received via our facebook page.
Kindly send your email as advised on facebook.
Kind regards,
Thuli
Customer Relations
