1 reviews | Active since Jan 2013
Fantastic Service from Kulula.com
This is to Kulula.com.
Called in earlier today to have my flight booking verified. I am a Vitality member who had booked a return flight from JHB to CT and although the booking is a Vitality lead booking and the booking platform is the kulula website, the flight was a BA booking. On my booking confirmation, there appeared 2 departure to CT flights so this created a bit of confusion. I contacted Kulula as I had booked on their platform and was greeted by Thembile Mzonyane. She not only sorted out the confusion but she also called BA to confirm all details and also got them to resend my booking confirmation without me having to contact them. This was amazing service as normally one has to follow-up and call and follow up and stress before they are assisted. Anyway, service was fantastic. Thembile Mzonyane deserves an increase and a promotion. Super service!!!!! Spoke to a kind lady named, Thembile Mzonyane, who was a joy to work with an absolute pleasure
