SJ
Salome J
1 reviews | Active since May 2011
07 Jul 2017, 10:24
False Advertising
<p>I booked a trip with Kulula under one of their holiday packages for our wedding anniversary and was appaled to learn today that the hotel we will be staying in not living up to the requirements advertised. I specifically wanted a hotel with spa treatments and have been trying to get hold of the spa the entire week to make a booking, only to find out this morning that the spa has relocated.</p> <p>Please explain as to why this package was advertised incorrectly and this is not acceptable and we will be leaving tomorrow afternoon?</p>
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Replies (1)SJ
Salome J's updateReviewer Update
01 Aug 2017, 13:00Why am I not surprised as to not receiving a reply from such a huge company?
SJ
Salome J's update01 Aug 2017, 13:00
Reviewer Update
Why am I not surprised as to not receiving a reply from such a huge company?
