Faith restored

<p>After a very unpleasant experience with a cancellation not approved to me, employees without name badges and emails that don't work, Kulula responded quickly to my Facebook message (Sunday), told they would phone me on Monday. Monday morning they phoned me to tell me that they reviewed my situation and have refunded my original ticket, which I really appreciate. </p> <p>I hope that this doesn't happen to someone else because it was a lot of time wasted and a lot of inconveniences but I am grateful that all has been sorted and that I am home.</p>