SB
SUMARE B

1 reviews | Active since Nov 2013

12 Feb 2015, 15:49

Embarrassment & ************** against disabled

DEAR FAZILA. ON THE 11/11/2014 YOU TOLD ME THAT OUR FUNDS WERE REVERSED ON THE 20TH OF OCTOBER 2014 FROM YOUR SIDE AND IT WOULD TAKE 21 DAYS TO REFLECT ON OUR SIDE. FIRSTLY FNB SAID THIS IS UTTER BULLSH%T. IT DOES NOT TAKE THAT LONG. SECONDLY IT IS NOW 12/02/2015 AND STILL NO FUNDS REFLECT. SHOCKING? NOT REALLY AS YOU CAN COMPARE THEIR SERVICE IN OFFICE WITH THE SERVICE ON THE FLIGHT. SO TELL ME HOW YOU ARE NOT DISCRIMINATING AGAINT DISABLED PEOPLE BY DOING THIS? I WROTE YOU AN EMAIL AND I AM EAGERLY AWAITING THE LATEST LIES WE WILL HAVE TO LISTEN TO. YOU SAID YOU WOULD PAY. YOU PLAYED FOR TIME. YOU DIDNT PAY. THE PUBLIC SHOULD KNOW THAT YOU **** YOUR CLIENTS. WORST SERVICE EVER!!! NOT LEAVING IT HEAR. GOING TO THE ATTORNEYS ON MONDAY. HAD ENOUGH.

0
Replies (1)
Kulula.com
Kulula.com's reply12 Feb 2015, 16:25
Official
Hello SWIUM,

Thank you for your post. I am terribly sorry that you previous complaint with us has not yet been resolved.

I have consulted with my colleague, Fazila and she has advised that she is liaising with our Accounts department with regards to your complaint. She will be in contact with you as soon as possible.

Yours Sincerely,
Nazley - CR