EK
Eben K
1 reviews | Active since Jun 2014
09 Mar 2016, 17:25
Double payment
Well to say the least its shocking that after numerous mails and phonecalls between myself and employees of Kulula i am still battling to solve this issue which is been going on now for years - i was told it take 6 months to organise a payment from Kulula. Best is i am still using this airline!
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Kulula.com's replyOfficial
10 Mar 2016, 09:49Hello eben1957,
Thank you for your post .
My sincere apologies for the hassles experienced in this regard . I will enquire with the refunds team and advise at the soonest .
Best regards,
Fazila Khan
Customer Relations
Thank you for your post .
My sincere apologies for the hassles experienced in this regard . I will enquire with the refunds team and advise at the soonest .
Best regards,
Fazila Khan
Customer Relations
Best regards,
Kulula.com's reply10 Mar 2016, 09:49
Official
Hello eben1957,
Thank you for your post .
My sincere apologies for the hassles experienced in this regard . I will enquire with the refunds team and advise at the soonest .
Best regards,
Fazila Khan
Customer Relations
Thank you for your post .
My sincere apologies for the hassles experienced in this regard . I will enquire with the refunds team and advise at the soonest .
Best regards,
Fazila Khan
Customer Relations
Best regards,