Double charged by Kulula on a online booking,

<p> Hi there. i purchased tickets for a flight and was double charged. and i was told that there is an issue they are experiencing with the website. i am told that i need to wait 4-7 working day to be refunded my money, no emphathy. i was also told that they have a back log. i must now wait a week and a half for my money!!! i am so disgusted. if you are experiencing issues with you website why not let you customers know. All kalula is concerned about is the money and not our inconveinence. never ever again!!!!!</p>