SL
Sandisiwe L
1 reviews | Active since Nov 2015
18 Nov 2015, 17:41
Double billing on booking
I booked a flight with Kulula for the 08.12.2015 where i was double billed for the flight. I have contacted the airline and was promised feedback. No feedback received!!!! No reply to emails.
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Kulula.com's replyOfficial
19 Nov 2015, 11:44Hello Sandi Lindi,
Thank you for your post .
I have been advised by the call center supervisor that you had been contacted in this regard and that the bank will reverse the duplicate payment .
Kind regards .
Fazila Khan
Customer Relations
Thank you for your post .
I have been advised by the call center supervisor that you had been contacted in this regard and that the bank will reverse the duplicate payment .
Kind regards .
Fazila Khan
Customer Relations
Best regards,
Kulula.com's reply19 Nov 2015, 11:44
Official
Hello Sandi Lindi,
Thank you for your post .
I have been advised by the call center supervisor that you had been contacted in this regard and that the bank will reverse the duplicate payment .
Kind regards .
Fazila Khan
Customer Relations
Thank you for your post .
I have been advised by the call center supervisor that you had been contacted in this regard and that the bank will reverse the duplicate payment .
Kind regards .
Fazila Khan
Customer Relations
Best regards,