Dont use Kulula

Dont use Kulula Dont use Kulula

The worst experience of my entire life!!! PLEASE never buy from this awfully *********** airline that just ****med my money!!

Our trip was cancelled due to covid. First they have a NO refund policy in the midst of a pandemic! How is that even reasonable! Then they take forever to reply and never send any confirmation when they say they will!

They have the most awful service agents that lie to your face daily and no substantial communication system besides calling forever for someone to pick up or online form that also takes forever for someone to answer! Then the reply is nothing polite or apologetic or useful!!! And then they don’t reply after you answer them!

And when you try to rebook they don’t confirm anything!!!!

Absolutely unacceptable! I hope when Kulula and Comair falls to the ground one day, they will truly be apologetic for their inconsiderate business ethics!

Just goes to show the kind of people they hire to represent the awful ethos of their company!

This burden is so ********* and so uncalled for during such a tough time in the tourism and travel industry!