Don't fly [URL Removed]

I have booked a flight from OR to Cape Town and paid via Kulula's SID system. Got confirmation from my bank even before I logged off the page. Kulula promised to mail itinerary within the hour. I received nothing. Phoned this morning at 8h. Was told that the payment does not reflect in their account and to get a bank statement. Mailed the bank statement. This afternoon at 2h they phoned to tell me they still cant trace the payment and I have to buy a new ticket! <br> I went ti to OR to try and resolve there and was told to phone the call centre once more. I refused and the clerk and \supervisor\" then stayed on the line from 2:45 pm till 4:30pm.<br> I was told to get proof of payment from my bank. I once more went to the bank and got that for them. Off to the call centre again!<br> At 5:15 I was again told that that was not good enough and to buy another return ticket.<br> I told them that if I had to, it would not be from them!<br> Worst client service ever!!!<br> Will never fly Kulula again!!!"