***** practice, pathetic!!

We are going on holiday in May, and booked our tickets in January. In February we booked an extra ticket for my 6 year old stepson. Unfortunately he won't be able to go with us on holiday anymore, due to unforeseen circumstances, and we cancelled his ticket in the beginning of March. When we queried ticket cancellation, we were told that we will not receive the full amount that was paid because of admin fees, which is understandable and acceptable. With that information given, we then cancelled his ticket. We have now received an amount of R322-44 for unused airport taxes, on a ticket that cost R1880-84. We are now told that the ticket was non-refundable because it was so \cheap"";and I will make sure that people know that this is how you do business...."""