Dleayed flight

On Friday the 8th April 2016 we had a booking for a 8:05 pm flight we got to Kingshaka Airport at 7pm only to be told that the flight was delayed till 22:25. The lady at the check in counter seemed like she was tired as she was not very clear in her explanations either. All that she said was ''oh didn't they tell you not to come early to the airport because everyone else will be coming in later as they are aware of the delays'' so i queried why we were not informed of the delay and she said she is not sure so I asked her to call Kulula and find out which she did then we were informed that the agent who made the booking at Computicket Checkers put the contact number in the comments box so we did not receive the notification of the delay. The supervisor for ACSA assisted us by providing us with meal vouchers to entertain ourselves for 3 hours. I think that it is unacceptable that we were not updated of the delay as we had a function to attend that we later missed not forgetting the traffic to get to the airport at 7 when we could of been there much later had we known, very disappointing that Kulula has still not explained why we were not informed of the delay